In today’s busy world of distractions with work, soccer games, girl scouts, the movies, running from here to there, we all want to make sure
we make the right decision when hiring someone for that new kitchen, deck, floor, bathroom, or any project in your home.
I wanted to take some time to thank you for your efforts in completing two major projects; our new deck and bathroom renovation. When we bought our home in 2002, we had the `standard: build on our deck, and we decided to finish the basement bathroom ourselves. Over the past 15 years, the deck naturally degraded to a point where we needed to either extensively repair or replace the entire deck. The bathroom, while functFounded in 2003, Guaranteed Services LLC has built a reputation for completing top-notch kitchen remodels, bathroom remodels, and a wide array of other home renovations that enhance the beauty, functionality, and value of our customers’ homes in Knoxville, TN, and nearby areas. As full-service remodeling contractors, we are able to handle every aspect of a job, regardless of its size and scope. Although we specialize in beautiful, custom kitchen and bathroom renovations, our skilled team is capable of designing and building nearly any home remodel our customers can dream up. For example, we can construct room additions, including mother-in-law suites, complete with full kitchens and bathrooms. Our home remodeling services can even include exterior renovations, ensuring an addition blends seamlessly with the rest of the home.ional and safe, was in desperate need of modernization. We decided to completely replace the deck and "start over" on both the deck and the bathroom with significantly upgraded features on both projects.
During. our initial measure and-bid meeting for both projects,, we laid out our vision„ and you asked very insightful questions, many of which we had not even considered. In our subsequent meetings, you completely captured our vision and transformed them into engineering drawings that easily showed us how you planned to make our deck a new living space, and our bathroom become much more functional and modern. For both efforts, you laid out a very detailed plan, cost estimate, options available, and timelines to complete. Everything you provided was just an example of the quality of work you would do for us in the weeks to come.
When we began each project you kept us informed. every step of the way. If there were any delays (of which there were very few), either due to weather, supplier back order, etc...you kept us informed as soon as you found out. You always gave us options when we needed to adjust the schedule.
In watching the old deck being removed and the new frame, cover and decking being installed, and our old bathroom disappear and the new one emerge; I was impressed at the level of professionalism, quality of work, and work ethic by both you and your team. Not only did your team exceed my expectations, they also took the time to answer any questions we may have had during the entire process. Your personal attention to detail was impressive; while the big phases were clearly done with expertise, watching you obsess of the small details was reassuring. You made sure that you "got it right" and we were completely satisfied.
Not only do I wholeheartedly, and without any reservation whatsoever, recommend you to anyone looking fora deck rebuild 4r bathroom remodel, we look forward to working with you on several more home improvement projects as well.
My kitchen remodel was not simple. It was an old house. The task was to transform a 1970's basic kitchen into something modern, beautiful, and unique. Walls, plumbing, HVAC, and gas lines all needed to be relocated. Electrical needed to be rerouted and brought to code. An experienced hand was required. This happened to be what Reginald specialized in.
I was impressed with the organization and communication he brought to the project. From the start, his methodical and clear presentation of the project plan gave me confidence I had chosen well. Throughout the effort, Reginald was responsive and quick to recommend solutions to the challenges that arise in any remodel of this complexity. In the end, he completed the project on time and under budget.
If you are reading this, I assume you are trying to select someone to solve your remodeling challenge. The trick is to find someone with three qualities: the experience to solve the problem, the integrity to provide an accurate bid, and the agility to adapt to unexpected challenges. I hope in reading this, you see Reginald has all three. I recommend Reginald for any complicated kitchen remodeling project.
Each time, morning, day and night, we comment how much the change to our master bath means to us. We enjoy it immensely. We are so appreciative of the heated floor system, the new vanity, frameless shower, and how the room seems to be much larger with the stand-alone tub and space around it.. Thank you for making it so complete and usable
We were both impressed with your willingness to help us understand all aspects of the project. You were very conscientious and transparent in explaining the schedule, methods and costs of the total project. We welcomed your suggestions for the design and space; they were on mark and helped us make some good decisions.
Your personnel and subcontractors were always polite, cheerful and respectful of us and of our property; in my experience as an architect that is unusual for contractors.
We applaud you for your fairness, honesty, attention to detail and how you lived up to requirements of the contract and, in fact, completed the project under budget, even with an unexpected change order.
Thank you, Reginald, for a great master bath. We recommend you, without reservation, to anyone considering contractors for a project.
I would be pleased to recommend Reginald Bell and his team for any construction project! Having just done a kitchen and bath remodel, I can hardly express the complete satisfaction I have for the finished project and process that brought us there.
There seemed to be countless decisions required and I felt I could work with Reginald to come to a decision each time that was not only practical but resulted in the beautiful and efficient changes I was seeking. There were times when I felt ambivalent and he was patient to let it play out until I was sure or even when I changed my mind (as happened a few times.) Reginald’s creative juices were pulled into play many times to resolve some complex situations that might have otherwise spiraled out of control.
I was able to work closely with vendors that appreciate your business and reputation. I always felt like a VIP when mentioning my contractor! You are widely appreciated for your preciseness, firm negotiating skills, and delivering quality customer service. You and your team maintain your professionalism at the site such as being on time, cleanliness and respect for the home, and just being always so friendly and polite.
The process of home construction is invasive and inconvenient but these things can be minimized with the right construction team. Guaranteed Services will bring you through the process comfortably and expertly.