Terms & Conditions

Guaranteed Services LLC

Effective Date: January 2013

These Terms & Conditions (“Terms”) govern the use of Guaranteed Services LLC’s services, website, permitting support, coordination, and documentation processes.
By using our services, you agree to these Terms.

  1. Scope of Services

         Guaranteed Services LLC provides:

  • Permit preparation, coordination, and submission
  • Document gathering and administrative assistance
  • Communication with municipalities on your behalf
  • Referral and coordination with partnered installers (as applicable)

         We do not provide:

  • Installation services
  • Construction or physical labor
  • Financing, insurance advising, or legal services
  • Engineering, architectural, or contracting services unless otherwise stated

         Our responsibility is strictly administrative and documentation-related.

  1. Client Responsibilities

         You agree to:

  • Provide complete, accurate, and timely project information
  • Submit all required documents
  • Ensure that your installer/contractor is licensed and authorized for the job
  • Review all applications before signing
  • Pay all associated permit fees, inspection fees, or municipal charges

         We are not responsible for delays caused by incomplete or incorrect information.

  1. Limitation of Liability

         Guaranteed Services LLC is not responsible for:

  • Installer performance or workmanship
  • Inspection failures
  • Structural or installation defects
  • Insurance claims or disputes
  • Unapproved design changes
  • Municipal delays, denials, or processing times
  • Errors caused by incorrect information provided by the client

         Our total liability is limited to the amount paid for the administrative service provided.

  1. Payments & Refunds

         All payments for permitting and administrative services are final once work begins.
         Refunds will not be issued for:

  • Agency or city delays
  • Denied permits
  • Client changes after submission
  • Contractor or installer issues
  1. Document Submission & Authorization

         By signing electronically or in writing, you authorize Guaranteed Services LLC to:

  • Prepare and submit permit applications
  • Communicate with city/county departments
  • Upload documents on your behalf
  • Coordinate with installers and service partners when applicable
  1. No Professional Advice Disclaimer

         Guaranteed Services LLC does not provide:

  • Legal advice
  • Insurance advice
  • Engineering or architectural guidance
  • Construction services

         All decisions regarding installation, design, safety, or compliance must be made by a licensed contractor, engineer, or relevant professional.

  1. Website Use Terms

         When using our website, you agree not to:

  • Engage in unlawful activity
  • Upload harmful or malicious code
  • Attempt unauthorized access to our systems
  • Copy or redistribute our content without permission

         All website content is owned by Guaranteed Services LLC.

  1. Scheduling & Coordination

         We may coordinate with partnered installers or third-party professionals upon request.
         We are not responsible for:

  • No-shows
  • Rescheduling delays
  • Installer pricing or service terms

         Clients must verify installer licensing and insurance independently.

  1. Termination of Services

         We may terminate services if:

  • You fail to provide required documents
  • Fraud or misrepresentation is suspected
  • Payments are not made
  • Cooperation is not maintained

         You may terminate services at any time, but no refunds will be provided once work has started.

  1. Governing Law

         These Terms are governed by the laws of:

  • The State of Tennessee
  1. Contact Information

Guaranteed Services LLC
Email: info@guaranteedsvc.com
Phone: (865)-386-3418
Website: guaranteedsvc.com
Address: 2640 E. Magnolia Ave, Knoxville, TN 37914