Effective Date: January 2013
Last Updated: October 2025
Guaranteed Services LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting all personal information you provide when engaging with our services or visiting our website. This Privacy Policy outlines how we collect, use, protect, and disclose your information.
- Information We Collect
- Personal Information
We may collect personal data necessary to provide permitting, documentation, and administrative support services, including:
- Full name
- Address
- Email address
- Phone number
- Project property address
- Driver’s license or state ID information (if required by municipalities)
- Project & Documentation Information
- Permit applications and forms
- Contractor or installer information
- Property details
- Photos, drawings, or specifications submitted by you
- Documents required by city or county authorities
- Technical Information (if applicable)
- IP address
- Browser and device type
- Website usage analytics
- Cookies (for user experience purposes)
We only collect information necessary to submit permit applications, coordinate paperwork, and communicate with you.
- How We Use Your Information
Your information is used to:
- Prepare and submit permit applications
- Verify property details for compliance
- Communicate with municipalities, agencies, or partners
- Coordinate scheduling with our partnered installers (as applicable)
- Maintain internal records
- Provide customer service and project updates
- Improve website performance and user experience
We do not sell your information.
- Sharing Your Information
We may share your information only in these situations:
- With Your Consent
To submit permits, forms, or documents on your behalf.
- With Municipalities and Agencies
To comply with county/city requirements such as:
- Building departments
- Zoning departments
- Inspection divisions
- With Partnered Installers
Only when coordination is needed and only with your approval.
- With Service Providers
Examples include:
- Electronic signature platforms
- Payment processors
- Cloud storage providers
- When Required by Law
We may disclose information if legally compelled.
- Data Security
We use secure and reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee perfect security. You agree to provide information at your own risk.
- Your Rights
You may request:
- Copies of documents submitted on your behalf
- Corrections to inaccurate personal information
- Deletion of non-required information
Permit applications submitted to municipalities cannot be deleted.
- Data Retention
We retain client and project records for up to 7 years, or as required by state and municipal laws.
- Children’s Privacy
Our services are not directed to minors.
We do not knowingly collect information from individuals under 18.
- Third-Party Websites
We are not responsible for the privacy practices of third-party sites linked on our website.
- Updates to This Policy
This Privacy Policy may be updated without notice.
Updates become effective upon posting.
- Contact Us
Guaranteed Services LLC
Email: info@guaranteedsvc.com
Phone: (865)-386-3418
Website: guaranteedsvc.com
Address: 2640 E. Magnolia Ave, Knoxville, TN 37914